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Terms & Conditions

Welcome to NIA-MI (nia-mi.com). These Terms and Conditions govern your use of the Website and the purchase of products from us. By accessing and using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the Website.

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  1. General 1.1. The Website is owned and operated by NIA-MI. 1.2. By using the Website, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian. 1.3. We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes. Your continued use of the Website after the modifications constitutes acceptance of the updated Terms and Conditions.

  2. Intellectual Property 2.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of NIA-MI or its licensors and is protected by copyright and other intellectual property laws. 2.2. You may not use, reproduce, modify, or distribute any content from the Website without the prior written consent of NIA-MI.

  3. Product Information 3.1. We make every effort to display accurate and up-to-date product information on the Website. However, we do not warrant that the product descriptions, colors, sizes, or other content on the Website are accurate, complete, reliable, or error-free. 3.2. Prices of products on the Website are subject to change without notice. All prices are in GBP (British Pounds) and include applicable taxes unless otherwise stated.

  4. Orders and Payments 4.1. By placing an order through the Website, you make an offer to purchase the products selected at the prices indicated, along with any applicable shipping charges. 4.2. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of suspected fraud, pricing errors, or unavailability of products. 4.3. Payment for your order can be made by credit card, PayPal & Apple pay. By providing your payment information, you represent that you have the necessary authorisation to use the chosen payment method. 4.4. In the event of payment failure, we are not responsible for any resulting delay or non-delivery of products.

  5. Shipping and Delivery 5.1. We aim to dispatch orders within 1-2 business days from the date of purchase. However, delivery times may vary based on the shipping method and location. 5.2. You will be responsible for providing accurate shipping information. We will not be liable for any delays or non-delivery due to incorrect or incomplete address details provided by you. 5.3. Please refer to our Shipping Policy for more information on delivery times, shipping costs, and international delivery options.

  6. Returns and Refunds. We want you to be fully satisfied with your purchase. If you are not happy with a product, you may return it within 14 days from the date of receipt for a refund, subject to our Returns Policy. 

PRIVACY POLICY

Privacy Policy

Effective Date: 25 JULY 2023

NIA-MI ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide us through our website nia-mi,com NIA-MI. By accessing and using our Website, you consent to the terms and practices described in this Privacy Policy.

  1. Information We Collect 1.1. Personal Information: We may collect personally identifiable information from you, such as your name, email address, postal address, phone number, and payment information, when you place an order, create an account, subscribe to our newsletter, or contact us for support or inquiries. 1.2. Non-Personal Information: We may automatically collect certain non-personal information about your visit to our Website, such as your IP address, browser type, operating system, and browsing behaviour. This information is used to improve our Website's performance, analyse trends, and enhance your overall experience. 1.3. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities on our Website. Cookies are small text files stored on your device that help us personalise your experience, remember your preferences, and gather aggregate data for statistical purposes. You can manage your cookie preferences through your browser settings.

  2. How We Use Your Information 2.1. We use the personal information we collect to process your orders, fulfil your requests, and provide customer support. 2.2. To improve our services and offer a more personalised experience, we may use your information to analyse user trends and preferences, enhance our Website's functionality, and develop new features. 2.3. With your consent, we may send you promotional materials, special offers, and newsletters about our products and services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.

  3. How We Share Your Information 3.1. We do not sell, trade, or rent your personal information to third parties for marketing purposes. 3.2. We may share your personal information with trusted service providers who assist us in operating our business, processing payments, delivering products, or conducting website analytics. These service providers are obligated to keep your information confidential and use it solely for the purposes specified by us. 3.3. We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, protect our rights, privacy, safety, or property, or respond to lawful requests from public authorities.

  4. Data Security 4.1. We employ reasonable security measures to protect the personal information you provide us. However, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

  5. Your Rights and Choices 5.1. You have the right to access, update, or delete the personal information we hold about you. To exercise these rights or for any privacy-related inquiries, please contact us using the details provided in Section 7 below.

  6. Children's Privacy 6.1. Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we may have collected personal information from a child under 13, please contact us immediately, and we will take appropriate steps to remove such information.

  7. Contact Us 7.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@nia-mi.com

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