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  • What is the status of my order?
    Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email along with the link to track your order.
  • Can I change my order?
    We can only change orders that have not been processed for shipping yet. To make changes to your order, please contact us via our "contact us" form.
  • What payment methods do you accept?
    You can purchase on our website using a debit or credit card. Additionally, we support PayPal and Apple Pay. You can choose these payment methods at checkout.
  • Do you accept returns?
    Yes, we do accept returns subject to fulfilment of the following conditions: - The item shouldn't have been used in any way - The item should have its original packaging with all the tags etc - The return is made within 7 days of delivery. To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our staff shall respond as soon as possible.
  • Can I exchange an item?
    As a small start-up company we currently cannot offer exchanges on items. You will have to return the item and place a new order. Please check out our return policy to make sure the item is eligible for a return.
  • Can I change order information?
    If you need to change order confirmation (such as shipping address or payment method), please contact our customer service team as soon as possible. We will do our best to accommodate your request, but the shipping address cannot be changed if the order has already shipped.
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